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General Questions
What is MFI?
MFI (Mobile Film Installations) is a professional marketplace connecting clients who need installation work — vehicle wraps, tinting, PPF, signage, wall graphics, commercial branding, and more — with verified, independent installers across North America.
Who can use MFI?
MFI is designed for:
- Print shops
- Wrap shops & tint shops
- Marketing agencies
- Car dealerships
- Event organizers
- Designers needing installers
- Independent installers and installation companies
- Businesses needing on-site installation work
If you need something installed — MFI connects you with the right talent.
How does MFI work?
Clients post a job (vehicle, building, event, etc.).
Verified installers submit bids or quotes.
Clients hire the best match based on experience, price, and ratings.
Funds are held in secure escrow until the work is approved.
Installers get paid immediately once the client approves the job.
What services are available on MFI?
Vehicle wraps (commercial, color change, partial wraps)
- Window tinting
- Paint protection film (PPF)
- Wall murals & decals
- Large-format print installations
- Signage installation
- Boat & aviation graphics
- Event graphics
- Vinyl removal
- Detailing services (as part of prep)
- And more
Is MFI available internationally?
MFI currently operates across North America, with expansion planned for other regions.
Does MFI verify installers?
Yes. Installers undergo strict verification which may include:
- ID verification
- Portfolio review
- Installer skill validation
- Insurance verification (if required)
- Background reputation checks
- Only approved professionals can accept jobs.
How are payments handled?
All payments are processed through MFI’s secure escrow system.
Clients fund the job, installers complete the job, and payment is released once approved.
Is MFI responsible for the quality of work?
MFI provides the platform and escrow but does not perform or manage installations.
All work is directly between the client and installer.
What happens if there is a dispute?
We offer a structured dispute process with evidence submission, review, and resolution guidelines.
Escrow prevents premature release of funds.
Client FAQ (For Users Hiring Installers)
How do I verify my account?
Once you have registered on the platform, you will receive an email on your email address with a verification link.
Click this link to verify your account.
Once done, log into your account to take the next step.
How do I know an installer is qualified?
Every installer on MFI is:
- Identity verified
- Portfolio reviewed
- Experience checked
- Rated by previous clients
- You may also require certifications such as 3M, Avery Dennison, or XPEL.
How do quotes and pricing work?
Installers create bids based on:
- Job complexity
- Materials involved
- Location
- Deadline
You can compare bids and choose the best one.
What are the payment methods available?
By default, there are two payment methods available.
- Bank Account Transfer
- PayPal
Add your payment details for either one of these options or both under Your Dashboard > Account Settings > Payments
Can I cancel a job?
Yes, but cancellation rules depend on:
- Whether the installer has already accepted the job
- Whether materials were purchased
- Whether the installer has reserved time on their calendar
- Refunds follow MFI’s cancellation policy.
What if I’m not satisfied with the work?
You may:
- Request revisions
- Provide evidence of defects or poor workmanship
- Initiate a formal dispute
MFI will review the case and release escrow funds accordingly.
Does MFI supply materials?
No.
Installers typically supply materials unless the job posting specifies otherwise.
Can I hire installers outside the platform?
No.
Off-platform hiring violates our Non-Circumvention Policy and may result in account termination.
What information should I provide in my job posting?
The more details, the better. Include:
- Photos
- Measurements
- Surface condition
- Material preference
- Brand guidelines (for businesses)
- Deadline
- Location
This ensures accurate bids and avoids disputes.
Installer FAQ (For Professionals Seeking Work)
How do I join MFI as an installer?
- Create an account.
- Complete your profile.
- Upload your portfolio.
- Submit verification documents.
- Pass the MFI Installer Review.
- Once approved, you can start bidding immediately.
What jobs can I apply for?
- Wrap installations (commercial, color-change, partial)
- Window tinting
- PPF installations
- Wall murals & decals
- Storefront & interior signage
- Boat & aircraft graphics
- Event branding
- Vinyl removal
- And other film-related tasks
What fees does MFI charge installers?
Fees may include:
- Service fee per completed job
- Payment processing fee
- Optional promotional / boosted visibility plans
- No fees are charged to apply or bid.
What should my profile include?
A strong installer profile features:
- Portfolio photos
- Certifications (3M, Avery, XPEL, etc.)
- Years of experience
- Insurance details
- Tools you use
- Specialties (fleet wraps, tinting, PPF, boats, aircraft, etc.)
- Customer ratings
Can I lose my installer status?
Yes. Installer accounts can be suspended for:
- Poor workmanship
- Excessive cancellations
- Low ratings
- Dishonesty or misrepresentation
- Off-platform payment attempts
- Violating MFI Safety Standards
- Repeated client complaints
Who provides materials?
Typically, the installer provides materials unless:
- The client specifies otherwise
- The job posting clearly states "installation only”
What happens if a client cancels a job?
Cancellation compensation may depend on:
- How much work you already completed
- Whether materials were ordered
- Your cancellation terms set in the contract
What protections does MFI offer installers?
MFI provides:
- Escrow-secured payment
- A dispute-resolution framework
- Access to verified clients
- A rating system to build credibility
Can I work with a client I met on MFI outside the platform?
No.
This violates MFI's Two-Year Non-Circumvention Policy.